Privacy Policy

Privacy is really important to all of us! 

We are really careful with your data and want you to know you are in safe hands. 

Kraken Marketing is a marketing agency run by Lyssa-Fee Crump

Address 

27 Polbreen ave, St Agnes, Cornwall, TR5 0TR

ahoy@studiokraken.co.uk

In this privacy policy, we tell you how we use your data, how it is collected and held, and how it is processed.

We may make changed to this policy from time to time, so do check back regularly.

What is personal data?

According to GDPR personal data is any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. 

Things like:

?Your name

?Your contact details

What do we collect

We might collect the following

?Name 

?Email address

?Physical address 

?Phone number 

?Business name 

?Job title 

?Payment info 

?Personal and business account logins like your email, social media accounts, websites etc

 

Your data is obtained by the following third parties 

?Google Analytics and Tag Manager 

?Social media

?Google Search Console 

?Mailchimp 

?Hot Jar

 

How do we use your data

We will only ever use your data in a lawful and ethical way.
Your data may be used for:

?Managing your account 

?Supplying our services to you 

?Tailoring our services to you 

?Communicating with you 

 

If you have given us permission, we may use your data for marketing. 

You will never receive spam!

How do you store it?

We won’t keep your personal data any longer than is necessary to provide you with support and services.

We only store your data within the EEA, so you will always be protected under GDPR.

Sharing your data

We may use third parties to supply products and services on your behalf. In some cases, those third parties may require access to some of your personal data. 

It support companies including but not limited to Domain monster and hiyield.

We might be legally required to share certain personal data in legal proceedings or when we are complying with legal obligations a court order or instructions of a government authority. 

Accessing your personal data

If you want to access the personal data we have about you, you can ask us. This request has to be made in writing. Please email us at ahoy@studiokraken.co.uk 

We will respond to you within 28 days.